Loyalty, Retention, and Systems
Meet Your LUX Dental Concierge
LUX answers calls, sends booking links, and handles patient questions — just like a trained front-desk team member, but available after hours and when your team is busy.
See LUX Become Your Dental Assistant in Seconds. You even get to pick their name!
On every demo call, LUX first asks a few simple questions to become your assistant — then shows you exactly how it saves time, reduces costs, and increases revenue for your practice.
Built for dental practices in the Salt Lake Valley and beyond.
Catering to Dental Practice Founders & Teams
Step 1
LUX learns your practice
Step 2
LUX acts as your front desk
Step 3
You experience the full call flow
What LUX Handles for Your Practice
LUX is trained to sound warm, professional, and reassuring — like a great dental front desk team member who never gets tired and never misses a call.
Patient Call Handling
Greets every caller with a friendly, natural tone
Recognizes returning patients: “Welcome back, Sarah!”
Answers common questions about cleanings, exams, fillings, whitening, and emergency visits
Gently addresses fears: “Totally fair — a lot of folks feel nervous about dental visits.”
Appointment Booking
Offers to book cleanings, exams, whitening, and more right on the call
Suggests appropriate times based on your practice hours
Softly upsells whitening packages when relevant
Sends appointment booking links by text or email — only after consent
Smart Follow-up & Routing
Detects silence and re-engages: “Still with me?”
Escalates to a real dental assistant when a caller is confused or asks for a human
Logs contact info and call outcomes
Never hangs up first, so callers always feel in control
Save Time, Reduce Costs, and Increase Revenue — Automatically
LUX isn’t just a chatbot. It’s a full voice concierge designed around how your dental practice operates.
Save time for your team
Reduce staffing pressure & costs
Increase booked appointments & case acceptance
Purpose-Built for Dental Practices
While generic AI assistants struggle with clinical nuance and patient anxiety, LUX is designed specifically for dental workflows.
Understands the language of dental care: cleanings, fillings, exams, whitening, and emergency visits
Uses calming, empathetic language for nervous patients
Can promote whitening packages and other cosmetic upgrades without sounding pushy
Adapts to your practice policies, insurance information, and scheduling rules via a knowledge base
Have Multiple Locations?
Have multiple locations or other services, such as ortho or implants?
LUX can be trained on your specific services and locations to keep calls routed and answered correctly.
A Patient Experience That Feels Human, Not Robotic
LUX mirrors each caller’s tone while staying warm, professional, and on-brand for your practice. It keeps responses short and clear, and avoids jargon unless the caller uses it first
Example call flow snippet:
Caller: “Hi, do you take my insurance?”
LUX: “Great question. We accept most major PPO plans — I can help you confirm yours. What plan are you currently on?”
Caller: “I’m nervous… do cleanings hurt?”
LUX: “Totally fair — a lot of folks feel nervous about dental visits. For most people, cleanings don’t hurt, and our team is very gentle.”
Caller: “Can I book a whitening?”
LUX: “Absolutely — we offer both in-office and take-home whitening options. Would you like to schedule a visit, or have me text you a booking link?”